RAP Profile and assessment for Business Consultancy The Ramana Actualization Profile (RAP) is a framework designed to support organisations in improving their service quality and efficiency. It provides a common structure and approach for assessing and improving the performance and quality of services.
The Ramana Actualization Profile (RAP) aims to enhance transparency, accountability, and the delivery of people-centric services. It has been used by various organisations across Europe and India to assess and enhance their service quality, efficiency, and effectiveness.
It is a common quality management instrument for organisations. It is a tool to assist organisations to improve their performance. The RAP helps the organisations to perform a self-assessment with the involvement of all staff, to develop an improvement plan based on the results of the self-assessment and to implement the improvement actions. The model “is based on the premise that excellent results in organisational performance, students/customers, people and society are achieved through leadership driving strategy and planning, people, partnerships and resources, and processes. It looks at the organisation from different angles at the same time, the holistic approach of organisation performance analysis.